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How to set up Meta Conversions API for Pipedrive CRM with Stape’s app

Updated
Nov 7, 2024
Published
Oct 30, 2024

Reporting lead statuses back to Meta from CRM may be overlooked, but it is still essential for optimizing campaigns and improving Facebook conversions. This way, you can enrich Meta with data about your leads' behavior after the first interaction with the ad. Based on this information, the Meta platform will optimize the audience to which they show the ad, improving the quality of leads.

Configuring such data sending to Meta may be challenging and require additional technical skills. Still, the Meta Conversions API for Pipedrive makes it much more manageable.

What is the Meta Conversions API for Pipedrive?

The Meta Conversions API for Pipedrive is the method used to set up sending data from CRM to Facebook. To implement such a setup, you can use an app developed by Stape. It tracks Deals' progress and sends the data as conversion events from PipeDrive to the Meta Dataset (Pixel). The app provides seamless integration with existing CRM workflows and precise data tracking as the conversions are tracked on the server side.

The advantages of seamless integration of Pipedrive with Meta Conversions API

Convenient tracking of Deals' progress

Streamline reporting of Deals’ statuses as conversion events to your Meta Dataset (Pixel). With Pipedrive integration in place, the progress of your Deals is automatically sent as conversion events, ensuring accurate and efficient conversion tracking.

Leads quality improvement

Sharing your Deal status information with Meta allows the platform to analyze which ads perform best for different audiences, optimizing ad targeting. This leads to higher-quality leads and an increase in transactions.

Offline and online action tracking

While Facebook Pixel can track only the events that happen online, tracking offline actions can be necessary for some businesses. With the help of the Meta Conversions API for Pipedrive, you can easily set up such integration - once the events appear in your CRM, they will be sent as conversions to Meta.

What you need to start using the Meta Conversions API for Pipedrive

Before starting, ensure you have an active account on Stape and log in or create one

Also, you need to connect Meta Conversions API Gateway. To do it, click “Meta CAPI Gateways” → “Create CAPIG” → add name, email, and server location. After that, choose the subscription plan and add billing details.

For more details on the setup process, see the blog post on how to set up Meta Conversions API Gateway.
Create CAPIG

How to set up the Meta Conversions API

App installation

1.1 Install the app developed by Stape by following this link.

1.2 Give the app the scopes it requires:

Allow and install app

App configuration

Once you click "Allow and Install," the app configuration page is displayed.

The setting process can be divided into two parts:

2.1 Meta and Stape accounts data

2.2 Pipedrive CRM fields

Pipedrive CRM fields

2.1 Meta and Stape accounts data

You will need to fill in the following field:

- Meta Dataset (Pixel) ID - unique identifier that is used to configure integrations and view events in Events Manager. You can find it in your Meta account in Data Sources’ “Settings” tab. See the detailed instruction on how to find Meta Dataset (Pixel) ID here.

- CAPIG API Key - alphanumeric string value that is needed for app identification. Find CAPIG API Key in the CAPIG settings section of your Stape account. See the detailed instructions on where to find CAPIG API Key here.

CAPIG settings

2.2 Pipedrive CRM fields

Next you need to map your CRM fields to conversion event parameters.

- Pick a field where Meta Lead ID is stored. Note dropdown will only reflect custom fields.

- Configure additional User data you’d like to send to Meta, by choosing a parameter in the left dropdown and selecting an appropriate field in the right-side one.

Map your CRM fields to conversion event parameters

Application sends conversion Events based on stages of your Deals, whenever an opportunity reaches a stage you define, a corresponding event will be sent towards your Meta Dataset (Pixel). You can use two approaches to set this up:

-  In the left-side dropdown select a Deal stage to trigger an event, in a box to the right type the event name you’d like to send to Meta.

No check box selected

- Select the ‘Send all stages’ checkbox if you want to send all Deal stages as events to Meta. Events are then named automatically and consist of  Deal stage name. You can also select stages to ignore in this case.

Send all stages selected

Once done, click “Save and Connect”. Once you see a success message your installation is complete and the application will send conversion events in the background based on your settings.

Save and connect app
To check that the setup works correctly, you need to trigger the events and see whether they appear as conversions in the Meta Dataset (Pixel).

Settings editing

If you have some changes in the funnel or you want to change the events sent to Meta, you can always edit your app configuration.

To do this, go back to settings page via a puzzle icon (My apps) in your header menu, pick “Meta Leads API by Stape” and either just click on it or select settings from a contextual menu:

Settings editing

To sum up

The Meta Conversions API for Pipedrive offers a simple and convenient way to send Deals’ status data from Pipedrive to Meta. To get started, you'll need a Stape account and to connect the Meta Conversions API Gateway.

With just a few steps, you can enhance the performance of your Facebook Lead Ads!

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