Last update: November 13, 2025
This document describes how we collect cookies through https://stape.io/, https://community.stape.io/, and https://stape.io/helpdesk webpages, hereinafter simply referred to as “Website”. The terms “we”, “us”, “our” refer to Stape, Inc., a legal person registered under the laws of the State of Delaware, USA.
Contact details:
Name: Stape, Inc.
Registration number: 5987286
Registered address: 8 The Green, Suite # 12892 Dover, DE 19901
Contact email address: privacy@stape.io
A cookie is a small text file that is downloaded onto your ‘terminal equipment’ (e.g. a computer or smartphone) when you access our Website. A cookie allows us to recognize your device and store some information about your preferences or past actions.
Cookies are downloaded by your internet browser the first time you visit the Website. The next time you visit the Website from the same device, the cookie and the information stored in it is either sent back to the website that generated it (first-party cookie) or to a different website to which it belongs (third-party cookie).
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are erased when you close your browser or mobile application. Persistent cookies remain on your device for a predefined period.
We use «session cookies», «persistent cookies», and other similar technologies (‘cookies’).
Strictly necessary cookies
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The Website cannot function properly without these cookies. These cookies do not store any personally identifiable information.
| Name | Provider | Type | Description | Expiration |
|---|---|---|---|---|
| #.#-#-#-#-#.ack | RudderStack | Local Storage | Used to contain user's survey/quiz state and answers. | Persistent |
| #.#-#-#-#-#.inProgress | RudderStack | Local Storage | Used to contain user's survey/quiz state and answers. | Persistent |
| #.#-#-#-#-#.queue | RudderStack | Local Storage | Used to contain user's survey/quiz state and answers. | Persistent |
| #.#-#-#-#-#.reclaimEnd | RudderStack | Local Storage | Used to contain user's survey/quiz state and answers. | Persistent |
| #.#-#-#-#-#.reclaimStart | RudderStack | Local Storage | Used to contain user's survey/quiz state and answers. | Persistent |
| rl_anonymous_id | RudderStack | Local Storage | Registers statistical data on users' behavior on the website. | Persistent |
| rl_group_id | RudderStack | Local Storage | Registers statistical data on users' behavior on the website. | Persistent |
| rl_group_trait | RudderStack | Local Storage | Registers statistical data on users' behavior on the website. | Persistent |
| rl_trait | RudderStack | Local Storage | Registers statistical data on users' behavior on the website. | Persistent |
| rl_user_id | RudderStack | Local Storage | Registers statistical data on users' behavior on the website. | Persistent |
| rudder_cookies | RudderStack | Cookie | Stores user preferences and session information. | 1 year |
| test_rudder | RudderStack | Cookie | Used for testing the integration and ensuring proper functionality. | 1 year |
| __cf_bm | Stape | Cookie | Part of Cloudflare's Bot Management service, helps manage incoming traffic that matches criteria associated with bots. | 1 day |
| annoucement_# | Stape | Cookie | Stores annoucement banners status. | 30 days |
| _xsd | Stape | Local Storage | Persistent | |
| access-token | Stape | Cookie | Stores a temporary access token for user authentication. | 14 days |
| api-region | Stape | Cookie | Indicates the Stape API region (EU or Global) used for backend requests. | 14 days |
| cc_cookie | Stape | Cookie | Stores user consent choices. | 1 year |
| cf_ob_info | Stape | Cookie | Used by Cloudflare Always Online. | 1 day |
| cf_use_ob | Stape | Cookie | Used by Cloudflare Always Online. | 1 day |
| pt | Stape | Cookie | 7 days | |
| refresh-token | Stape | Cookie | Keeps a refresh token to renew the user sessions securely. | 14 days |
| region | Stape | Cookie | Indicates the Stape region (EU or Global) of the user. | 400 days |
| rs | Stape | Cookie | 7 days | |
| UID | Stape | Cookie | Stores the unique user ID for session identification. | 14 days |
| _ab | Stripe, Inc. | Local Storage | Necessary for making credit card transactions on the website. | Session |
| _mf | Stripe, Inc. | Local Storage | Necessary for making credit card transactions on the website. | Session |
| id | Stripe, Inc. | Local Storage | Necessary for making credit card transactions on the website. | Session |
| __stripe_mid | Stripe, Inc. | Cookie | Necessary for making credit card transactions on the website. | 1 year |
| __stripe_sid | Stripe, Inc. | Cookie | Necessary for making credit card transactions on the website. | 1 day |
| m | Stripe, Inc. | Cookie | Necessary for making credit card transactions on the website. | 400 days |
| __tld__ | Typeform | Cookie | Session | |
| #-visitorId | Typeform | Local Storage | Used to identify visitor's session across Typeform interactions, ensuring a seamless and personalized user experience. | Persistent |
| attribution_user_id | Typeform | Cookie | Used in context with the website’s pop-up questionnaires and messaging. | 1 year |
| AWSALBTG | Typeform | Cookie | Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. | 7 days |
| AWSALBTGCORS | Typeform | Cookie | Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. | 7 days |
| dd_cookie_test_# | Typeform | Cookie | Registers data on visitors' website-behavior. | 1 day |
| debug | Typeform | Local Storage | Used to detect form-related errors on the website. | Persistent |
| tf_random_id | Typeform | Local Storage | Used to implement forms on the website. | Persistent |
| tf_ | Typeform | Local Storage | Used to implement forms on the website. | Persistent |
| tf_respondent_cc | Typeform | Cookie | Used to implement forms on the website. | 6 months |
| tracking_session_id | Typeform | Cookie | Determines when the visitor last visited the different subpages on the website, as well as sets a timestamp for when the session started. | 1 day |
Preference cookies
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
| Name | Provider | Type | Description | Expiration |
|---|---|---|---|---|
| intercom.intercom-state-# | Intercom | Local Storage | Remembers whether the user has minimized or closed chat-box or pop-up messages on the website. | Persistent |
| intercom.played-notifications | Intercom | Session Storage | Stores states for Intercom chat widget. | Session |
| intercom-device-id-# | Stape | Cookie | Sets a specific ID for the user which ensures the integrity of the website chat function provided by Intercom. | 271 days |
| intercom-id-# | Stape | Cookie | Allows the website to recognise the visitor, in order to optimize the Intercom chat-box functionality. | 271 days |
| intercom-session-# | Stape | Cookie | Sets a specific ID for the session which ensures the integrity of the website chat function provided by Intercom. | 7 days |
| 1 | Stripe, Inc. | Local Storage | Session |
Statistics cookies
Statistics cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
| Name | Provider | Type | Description | Expiration |
|---|---|---|---|---|
| AMP_remote_config_# | Amplitude, Inc. | Local Storage | Stores remote configuration settings for Amplitude SDK | Persistent |
| AMP_unsent_# | Amplitude, Inc. | Local Storage | Used as temporary storage/buffer for analytics events not yet sent to Amplitude. | Persistent |
| _ga | Stape | Cookie | Used to send data to Google Analytics about the visitor's device and behavior. | 2 years |
| _ga_# | Stape | Cookie | Used to send data to Google Analytics about the visitor's device and behavior. | 2 years |
| FPID | Stape | Cookie | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 400 days |
| FPLC | Stape | Cookie | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 1 day |
| AMP_# | Stape | Cookie | The user session cookie contains metadata necessary for Amplitude to function correctly. | 1 year |
| AMP_MKTG_# | Stape | Cookie | Stores marketing attribution data, including UTMs, referrer, and click IDs for analytical purposes in Amplitude. | 1 year |
Marketing cookies
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
| Name | Provider | Type | Description | Expiration |
|---|---|---|---|---|
| IDE | Cookie | Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. | 400 days | |
| test_cookie | Cookie | Used to check if the user's browser supports cookies. | 1 day | |
| gtm_id | Intercom | Cookie | 1 year | |
| _uetsid | Microsoft | Local Storage | Collects data on visitor behavior from multiple websites, in order to present more relevant advertisement. | Persistent |
| _uetsid_exp | Microsoft | Local Storage | Contains the expiry-date for the cookie with corresponding name. | Persistent |
| _uetvid | Microsoft | Local Storage | Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. | Persistent |
| _uetmsclkid | Microsoft | Local Storage | Stores the Click ID (msclkid) from the ad, helps track conversions, enabling accurate attribution of ad performance and optimization of Microsoft Ads (Bing) advertising campaigns. | Persistent |
| _uetmsclkid_exp | Microsoft | Local Storage | Contains the expiry-date for the cookie with corresponding name. | Persistent |
| _uetvid_exp | Microsoft | Local Storage | Contains the expiry-date for the cookie with corresponding name. | Persistent |
| MR | Microsoft | Cookie | Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. | 7 days |
| MUID | Microsoft | Cookie | Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains. | 1 year |
| FPGCLAW | Stape | Cookie | Stores the Click ID (gclid) from the ad, helps track conversions, enabling accurate attribution of ad performance and optimization of Google Ads campaigns. | 3 months |
| FPGSID | Stape | Cookie | Stores a session or user identifier to track how visitors interact with a website, used by Google Ads. | 3 months |
| FPGCLGB | Stape | Cookie | Stores information about user preferences, tracks user behavior, and helps measure the effectiveness of Google Ads campaigns. | 3 months |
| FPGCLGS | Stape | Cookie | 3 months | |
| li_fat_id | Stape | Cookie | This cookie helps accurately identify users, improve match rates, enhance attribution, and boost ad campaign performance by tracking user interactions with LinkedIn ads. | 3 months |
| _twclid | Stape | Cookie | Stores the Click ID (twclid) from the ad, helps track conversions, enabling accurate attribution of ad performance and optimization of Twitter advertising campaigns. | 1 month |
| _uetmsclkid | Stape | Cookie | Stores the Click ID (msclkid) from the ad, helps track conversions, enabling accurate attribution of ad performance and optimization of Microsoft Ads (Bing) advertising campaigns. | 3 months |
| _fbc | Stape | Cookie | Stores the Click ID (fbclid) from the ad, helps track conversions, enabling accurate attribution of ad performance and optimization of Facebook advertising campaigns. | 3 months |
| _uetsid | Stape | Cookie | Used by Microsoft Ads (Bing). Collects data on visitor behavior from multiple websites, in order to present more relevant advertisement. | 1 day |
| _uetvid | Stape | Cookie | Used by Microsoft Ads (Bing) to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. | 1 year |
| _fbp | Stape | Cookie | Used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers. | 3 months |
| _gcl_ls | Stape | Local Storage | Used by Google, stores Click ID (gclid) related information | Persistent |
| _gtmeec | Stape | Cookie | Used by Facebook to store user data for reuse, enabling more efficient and accurate tracking and targeting. | 3 months |
| #GUID#32 | Stape | Local Storage | Session | |
| __cf_bm [x2] | Twitter Inc. | Cookie | 1 day | |
| guest_id | Twitter Inc. | Cookie | Collects data related to the user's visits to the website, such as the number of visits, average time spent on the website and which pages have been loaded, with the purpose of personalising and improving the Twitter service. | 400 days |
| guest_id_ads | Twitter Inc. | Cookie | Collects information on user behavior on multiple websites. This information is used in order to optimize the relevance of advertisement. | 400 days |
| guest_id_marketing | Twitter Inc. | Cookie | Collects information on user behavior on multiple websites. This information is used in order to optimize the relevance of advertisement. | 400 days |
| muc_ads | Twitter Inc. | Cookie | Collects data on user behavior and interaction in order to optimize advertisement. | 400 days |
| personalization_id | Twitter Inc. | Cookie | The cookie allows the visitor to share content from the website onto their Twitter profile. | 400 days |
Legal Basis for Processing Cookies
We process strictly necessary cookies based on our legitimate interests pursuant to Article 6(1)(f) of the GDPR, as they are essential for the basic functionality and security of the Website. For all other cookies (preferences, statistics, and marketing), we rely on your consent as the legal basis under Article 6(1)(a) of the GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Please note, that we will store the information about cookies for up to 24 months after your last visit to our Website. Certain cookies may have their own automatically determined storage periods, which we cannot control. To get more information about retention periods, you can scan the Website using cookie scanner services, such as https://cookiepedia.co.uk/.
Managing Cookies
We can place cookies on your device by default if they are strictly necessary for the operation of this Website. For all other types of cookies, we need your consent.
Unless you choose otherwise, we can store and process only those cookies that are necessary for the operation of our Website. If you don’t want to be tracked by other types of cookies, you can refuse to give your initial consent or opt out later.
You can check the specific types of cookies in the pop-up window shown during your first visit on the Website. By clicking “Accept”, you agree with the use of cookies for all purposes mentioned above.
Declining other types of cookies will affect your experience on our Website since there will be no personalization and recognition of devices during the subsequent uses of the Website.
You can change or withdraw your consent at any time by contacting us at privacy@stape.io. Also, your web browser allows you to control and limit cookies on the device.
Please keep in mind that simply disabling all our cookies in your browser settings may lead to certain sections or features of our Website not working. Therefore, we recommend using the Cookie Settings on our Website instead of disabling them.
