Dedicated IP power-up

Overview

The Dedicated IP power-up lets you send all outgoing requests from your Stape container through a single, unique IP address. This IP is static, meaning it won’t change over time, which helps keep your tracking setup stable and predictable. It’s especially useful if you need to whitelist an IP for your destination endpoints.

This feature is paid and requires manual activation on Stape’s end. Our sales team will contact you for details, and you can always reach out to support if you have any questions. Once active, you’ll see your dedicated IP address in your Stape account.

Benefits of the Dedicated IP

• Consistent and reliable tracking: with a dedicated IP, all your tracking data originates from the same source. This removes variability in IP addresses and ensures destination platforms recognize your requests without interruption.
• Easier whitelisting: some advertising, analytics, or CRM systems require you to approve an IP before accepting requests. A static dedicated IP makes this process simple, as you only whitelist once.
• Fewer data loss issues: shared IP addresses can sometimes be flagged or blocked by mistake. A dedicated IP lowers this risk, keeping your event tracking consistent.
• Better compliance and control: knowing exactly which IP your tracking uses can help with compliance checks, audits, and meeting internal IT requirements.

How to set up the Dedicated IP power-up

1. Log in to your stape.io account.

2. Select your sGTM container on the dashboard.

3. Click Power-ups and the Use button next to the Dedicated IP panel.

4. Enter your contact email and click Send request.

5. Wait for Stape’s sales team to contact you to discuss any details (can take up to 24 hours). After that, we will set up the Dedicated IP power-up for you (you’ll see the IP in the power-up’s dashboard).

Testing the Dedicated IP

To check that your Dedicated IP power-up is working correctly, you can send a test request from your Stape container to an endpoint you control, such as your own domain (for example, yourdomain.com/data) or a mock collector service. By checking the incoming request logs, you’ll see the IP address used. If the request shows your assigned static IP, it means the power-up is active and functioning as expected.