Tracking Care service

Stape Care is a subscription-based service where Stape’s tracking experts handle your website’s tracking setup instead of you. Whether you're struggling with GA4, Meta CAPI, TikTok, or offline conversions, Stape Care ensures everything runs smoothly. Focus on growing your business instead of debugging your GTM configuration.

Request access to Stape Care, and our managers will provide you with a tailored offer. Keep in mind that Stape Care subscription can be activated only once the Stape team has completed your setup and audit.

What does Stape Care do?

• Ongoing monitoring: stay alerted to any issues or failures.
• Tracking optimization: align your setup with industry best practices.
• Expert consultations: up to 6 hours/month of 1:1 time with tracking pros.
• Event management: add, fix, or update tracking events as needed.
• Error handling & data auditing: identify and fix mismatches between event data and real behavior.
• Exclusive beta access: try new Stape features before public release.

Who is it for?

• Businesses that rely heavily on accurate analytics and ad attribution.
• Companies that already use Stape and require additional support.
• Marketers without enough experience in tracking setup who want to ensure their tracking isn’t broken due to ad blockers, iOS privacy rules, or cookie restrictions.
• Agencies managing multiple containers or clients needing to outsource the SST setup.
• Teams without in-house GTM expertise who want professional-level support.

Pricing

Stape Care pricing depends on your container’s subscription level. Plans start at $99/month and scale based on complexity, with faster response times and more monthly consultation hours at higher tiers. See detailed pricing. Please note that Stape Care and Stape hosting are different services and require separate subscriptions.

Important! Stape Care subscription is available only after the initial setup/audit is completed by the Stape team. Please use this link if you'd like a cost estimate for it.

How to start

1. To get access to Stape Care, please request a quote or go to the Stape Care page.

2. Wait for Stape to reach you with a quote (up to 24 hours). If everything is to your liking, the setup will begin.

3. Stape’s tracking specialist will contact you to discuss your questions and details, and to get access to assets that you wish us to set up. 

4. Sit back and let the experts handle the rest. You’ll have a direct line of communication with our experts in case there are any additional questions.

5. Once the setup is complete, you will receive two weeks of support, management, and monitoring from Stape Care to make sure that everything is working properly. After the two-week period, you have the option to subscribe to ongoing Stape Care tracking support.