Standard account overview

With the Standard account you can:

• Create sGTM containers. For more information read Get started with sGTM hosting.
• Create gateways. For more information read Dedicated Gateways.
• Manage billing. For more information read Billing.

EU vs Global

When signing-up, you have to choose your platform, and it can't be changed later. Platform affects where billing is handled, so make sure to pick the one that fits your client base. 

• EU (Stape Europe) – invoicing in EUR, GDPR-aligned data handling. invoicing in EUR, GDPR-aligned data handling. Select if you have clients based in the EU, or if you have clients that require the GDPR-aligned data handling. For more information see Payment country restrictions on Stape Europe.
• Global – invoicing in USD. Select if your clients are spread across the rest of the world.

Navigating the account

Dashboard

This is your home page. It sums up what's happening across the account:

• Recent sGTM containers – click one to open it, or click Create sGTM container to create a new one.
• Recent gateways – click one to open it, click Create gateway and choose a type to add one.
• Latest articles – fresh how-tos and product news from Stape.

sGTM

This is home for all your sGTM containers. Every container you've created is listed here. You can click a container's name to open its settings, or click Create sGTM container to add a new one.

Signals Gateway

This is home for all your Signals Gateways. Every Signals Gateway you've created is listed here. Click a Gateway's name to open its settings, or click Create Signals Gateway to add a new one.

Gateways

This tab groups Stape's gateway types. They all behave the same way: each type has its own page, you click a gateway's name to open its settings, and you add a new one with the Create gateway button. The gateways are:

• Meta CAPIG
• Stape Gateway
• TikTok eAPIG
• Snap CAPIG

Billing

Here you can find everything money-related for the account:

• View and edit your billing details.
• See information about your subscriptions.
• See your invoice history.
• Generate payment link.
• Turn on Consolidated invoicing to get a single invoice across multiple products.

Support center

Click the question mark, and it'll open you a menu with:

• Help desk – here you can read the documentation about Stape and its products, also frequently asked questions are answered here.
• Community – a public forum for server-side tracking discussions. Questions are answered by both Stape staff and other server-side tracking experts in the community.
• Status page – shows the health of Stape's services. Check it first if something that was working suddenly stops.
• Contact support – the button opens the request form to contact support.

Notification center

Click the bell icon in the top right corner, and the Notification center panel slides out, listing your most recent product related events, each with a date and time.

You'll see different types of notifications, like payments, deployment issues, domain verification, etc. If you click on the notification, it'll take you to the related container/gateway page.

Account menu

Click your account name in the top right corner to access the account settings:

• API – explains how to use the Stape API tool.
• Account settings – allows you to: 
  • Edit your password, email, and personal info 
  • Set up two-factor authentication 
  • Share access to your containers and gateways 
  • Review your activity history 
  • Convert or delete your account
• Stape Academy – a free online training platform dedicated to server-side Google Tag Manager and tracking. It offers video modules and short quizzes designed for marketers and analysts to master tracking setups without touching backend code, and provides an official certification upon completion.