Billing currency for Global accounts

Every Standard, Agency and Partner account on Stape is hosted in one of two locations: EU or Global. The location is set when the account is created and can’t be changed later. 

Both locations are billed in their own currencies – EUR or USD. Stape Global normally bills in USD, except that if your billing country is in the EEA or one of a small set of extended countries, you’re billed in EUR instead – at the same numeric price, with no currency conversion.  

The list of extended countries include:

• Albania
• Andorra
• Bosnia and Herzegovina
• Kosovo
• Moldova
• Monaco
• Montenegro
• North Macedonia
• San Marino
• Serbia
• Switzerland
• Turkey
• Ukraine
• United Kingdom
• Vatican City

How the billing currency is set

Your billing currency is determined the moment you set a billing country. 

• If your billing country is in the EEA/extended list → your billing currency is set to EUR.
• If it isn’t → your billing currency is set to USD.

Prices don't change between currencies – a plan that costs $20 costs €20 as well. You're not charged a converted equivalent, just the same number in your local currency.

Once your billing currency is set, it stays fixed for that account. If you need it changed, please contact support.

Once your billing currency is set, it's used consistently everywhere on your account:

• Billing details – subscription amounts and plan prices are shown in your billing currency.
• Invoices – each invoice is issued, and shown, in the currency you were actually charged in. Your own billing country determines whether your consolidated invoice is issued in EUR or USD.
• Refunds – always issued in the same currency as the original invoice. A EUR charge is refunded in EUR, a USD charge is refunded in USD.
• Promo codes – fixed-amount codes deduct the same flat amount from your invoice total, whether that invoice is in EUR or USD.