/Documentation
Contact supportStape.io

Payment methods

Accepted payment methods

For the Free, Pro, Pro+, Business, Business+, Enterprise and Enterprise+ plans, Stape accepts:

  • Credit and debit cards, such as Visa, Mastercard, Discover.
  • Other payment methods depending on your country (such as PayPal or Amazon Pay).

For Custom plans, arrange the payment method with the sales team before subscribing.

Currency

Charges are issued in the currency of the billing entity that serves your account:

  • Stape Europe invoices in EUR.
  • Stape Global invoices in USD.

Your bank may apply its own conversion if your card is issued in a different currency.

How your payment method is used

Your saved payment method is charged automatically for:

  • Each subscription renewal on its monthly or yearly billing date.
  • Upgrades when you change to a higher plan mid‑cycle.
  • Auto‑upgrades when a container exceeds its tier's request limit.
  • Consolidated invoices that combine all sub‑accounts under your billing, if you're an Agency or Partner account.
i

Important:

When you enter card details for the first time, check the Save my card details option before confirming. If it's left unchecked, your card is used for the immediate charge only and isn't stored for future renewals, your next renewal will fail and the container or gateway may be paused. If you've already paid without saving your card, you can add it as a saved payment method afterwards from the Billing menu.

Comments

Can’t find what you are looking for?