How to fix problems with SSL certificate or Your connection is not secure?

Once you've added a custom domain to the sGTM container and opened this URL, you might see an error your connection is not secure. This error indicates issues with the SSL certificate. 

There might be a couple of reasons for this error to appear.

• Custom domain is not verified on Stape. To check this, follow these steps:

1. Open the sGTM container settings and click on three dots on your domain -> View details. 

2. On the right side you'll see the records. Check if the tagging server URL status is Ready.  If the status is Verifying, finish your custom domain configuration following the steps from this article. 

• It usually takes 30 minutes to issue an SSL certificate for your domain. If there were less than 30 minutes, please wait and check the status after.

• If none of the two options above apply to your situation, contact support.