Stape/Knowledgebase

How to share account access?

Updated Mar 25, 2025

Before you start, please note:

  • you can only grant access to your account to other standard accounts. It is not currently possible to give access to agency accounts.
  • you can only grant access to your account to users within your Stape branch.

For example, if you have a Stape Global account, you can only grant access to other Stape Global users. Similarly, if you have a Stape EU account, you can only grant access to other Stape EU users. It is not possible to grant access across different branches.

1. Open your account and click Account settings

2. Go to Shared Access.

3. Enter the email of a user with whom you want to share your account. Do not forget to click Share access to save the changes. 

Sharing access to your Stape Account

Important! The invited user will have full access to your container.

4. For invited users to see or edit the shared container, they need to log in to their account, click on their email at the top right corner and select Workspace.

Invited users can see or edit the shared container
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