Stape/Knowledgebase

How to add a client to your Agency account?

Updated Mar 25, 2025

There are several options to add a client to your Agency account (and you can transfer ownership of a product at any moment):

Option 1. You can add a new client by clicking Create sub account

You will be able to create an account on Stape for the client. To create it, you can either:

  • Use the client's existing email address.
  • Or use the Agency's corporate email address in the format your_Agency_account_name+client_or_company_name@stape.io, for example myagency+myclient@stape.io).
Click Create sub account
Click Create sub account
Create a Stape account for the client
Create a Stape account for the client

Option 2. You can add an existing user by clicking Add user.

Please note that it is possible to add accounts that were created not older than 7 days and which are not linked to other affiliates. To add user to your Agency account, please enter client's login email and the name of one of the existing products to verify the request. 

Adding a user to your agency account
Adding a user to your agency account
Enter client's login email and the name of one of the existing products 
Enter client's login email and the name of one of the existing products 

Please make sure to use the product's correct name, i.e. the one that you assigned when creating the product such as an sGTM container. See example below:

Use the product's correct name
Use the product's correct name

Option 3. You can add clients using your referral link:

Adding clients using your referral link
Adding clients using your referral link

Option 4. Write to support@stape.io. Send the user's email + container and we will add the user manually, if the user registered on Stape not longer than 7 days ago.

Can’t find what you are looking for?