Consolidated invoicing for Standard accounts

Consolidated invoicing is a Stape billing feature that lets you group multiple product subscriptions into a single invoice. With Consolidated Invoicing, you pay for all active subscriptions with a single invoice per billing cycle (i.e., one invoice for all monthly plans and one for all annual plans).

This feature is free and available to all Standard accounts.

Important usage notes

Enabling the Consolidated Invoicing feature entails several under-the-hood technical changes that you should be aware of:

1. Any active subscriptions are canceled and immediately reinstalled as a consolidated invoice. The latest billing period of your subscriptions becomes this consolidated invoice’s billing period.
2. Your active subscriptions’ payments cover the fee of the new consolidated invoice. Some payment providers may block this automatic process. If you notice any discrepancies, please contact us at https://stape.io/helpdesk/submit-request.
3. Due to technical limitations, it’s impossible to create free sGTM plans or start a trial period for any Gateway products (such as Meta CAPI Gateway or Signals Gateway) with Consolidated Invoicing active. 
4. If you have an active free sGTM plan or Gateway trial and enable Consolidated invoicing, your subscription will be automatically upgraded to the lowest paid plan.
5. With Consolidated Invoicing, there is a single invoice per billing cycle (i.e., one invoice for all monthly plans and one for all annual plans). This means that, if some of your subscriptions are paid monthly and others are paid annually, you will see two invoices: 

• One consolidated invoice for all monthly subscriptions.
• One consolidated invoice for all annual subscriptions.

How to activate Consolidated invoicing

1. Log in to your stape.io account.

2. Open the Billing menu.

3. Scroll down to the Invoices section and open Settings. Toggle the Consolidate subscriptions into single invoice switch (available once you’ve added a billing method) to enable the feature. Click Save. 

4. Now all your active subscriptions within the same billing cycle will be processed in a single invoice (i.e., one invoice for monthly subscriptions and one for annual subscriptions). Any future subscriptions you add will be automatically included in the respective consolidated invoice. 

5. Your invoice history will show which subscriptions were paid as a consolidated invoice.

How to add a new subscription to your consolidated invoice

Once you’ve enabled Consolidated Invoicing, any future subscriptions you add will be automatically included in the respective consolidated invoice (i.e., monthly or annual). That consolidated invoice’s fee will be automatically recalculated to include the new subscription – you don’t need to do anything manually.

Example:

• Today is May 1, and you have an annual consolidated invoice with a billing date of June 1.
• You add a new subscription to this invoice. We charge the new subscription for the period from May 1 through June 1. 
• After that, the new subscription is included in the consolidated invoice, and on June 1, we charge you for the updated consolidated invoice fee.

How to apply promo codes to consolidated invoices

Next to the switch allowing you to enable the Consolidated Invoicing feature, you will have an option to Add promo code. It allows you to apply a single promo code to all subscriptions within the consolidated invoice simultaneously. 

How to deactivate consolidated invoices

If you wish, you can deactivate consolidated invoices at any moment by switching off the Consolidate subscriptions into single invoice option on the Billing page.

Note: After deactivating Consolidated Invoicing, in certain cases, your billing info and active subscriptions may be removed from Stape. To avoid disruptions in Stape’s services, please check that:

• Your billing information is accurate. 
• Your subscriptions for the products you use (e.g., sGTM container hosting, Meta CAPIG hosting) are active. 

Agency/Partner account managing your billing

If your Standard account is managed through an Agency/Partner account, they can pay for your subscriptions. In that case, you will see this message in your Billing menu:

If an Agency/Partner account pays for your Standard account’s subscriptions, such subscriptions will not be shown in your Standard account’s invoices.

How to unsubscribe from an Agency/Partner managing your billing

1. In Billing, click Change in the Billing information section.

2. Click Switch to self-billing.

3. To avoid disruptions in Stape’s services, make sure that:

• Your billing information is accurate. 
• Your subscriptions for the products you use (e.g., sGTM container hosting, Meta CAPIG hosting) are active. 

FAQ