Can I move Stape Global account to Stape EU account using the same email?

Yes! To do this, create a new Stape EU account with the same email address that you used for Stape Global.

Please note that you can use the same sGTM config in EU as you already have in Global. The only thing that you would need to do when transferring containers from Global to Europe is set a new DNS record for the custom domain. 

If you used any power-ups in Stape Global, you would need to manually configure them in Stape Europe. For Custom Loader power-up, ensure that you've updated the GTM script on your site after moving the Custom Loader from Global to EU because the GTM script will change. 

If you already have a subscription to Stape Global, the only way to transfer the subscription is to create the same container on Stape Europe and email support@stape.io. We will cancel your subscriptions on Stape Global and send a prorated refund, and you will be able to create a new one on Stape Europe.