/Documentation

Taxes overview

Updated Jun 5, 2026

Which taxes Stape collects

Stape may add one of three taxes to your invoice. Which one depends on the billing country you set on your account.

  • VAT - for customers in the European Union, Norway, Switzerland, United Kingdom, Lichtenstein, Iceland. For more information read the VAT for EU users article.
  • US sales tax - for customers in US states where Stape is required to collect it. For more information read the US sales tax article.

How Stape decides whether to charge you tax

When you add billing info, Stape uses these things from your account:

  1. Your billing country. This decides which tax applies (or none).
  2. Your tax ID (VAT number or GST number), if you have one. If you're in a VAT region and you provide a valid VAT number, VAT isn't charged. Without a valid number (or if you're an individual (B2C)) VAT is charged at your country's rate.

The tax on your invoice depends on the country you choose when you add billing info. Stape uses that country for every payment until you change it.

If you update your billing country later, the tax on your next invoice may change. For example:

  • Moving from outside the EU to inside the EU means VAT will start being added.
  • Moving between two EU countries with different VAT rates changes the rate on your invoice (Cyprus uses 19%, Greece uses 24%, and so on).
  • Moving from the EU to a country outside the EU, UK, Switzerland, and Norway means VAT isn’t added anymore.

You can't change your billing country yourself, it goes through support. See Change your billing country.

What to do if you forgot to add your tax ID

VAT will be charged at the rate applicable in your country of residence. If you paid an invoice before entering your tax ID, that invoice can't be edited after the fact. Add your tax ID when you fill in your billing information, so it's included on the next invoice. For more information read the How to add company info article.

Comments

Can’t find what you are looking for?