How to set up DNS configuration for Shopify

Your hosting provider manages all the DNS records, and you should add a record on the provider's side.

Before starting

See the details required to create a DNS record

Go to Stape Admin → open container → click Settings → Domains (Tagging Server URLs). You will need data from columns Type, Host, and Value to create a DNS recording.

Configure DNS record for Shopify

1. Go to Shopify admin.

2. Select your domain → Domain settings → click Edit DNS settings → Add custom record.

3. Add data required to create a DNS record.

4. Click Confirm.

Find out more info on configuring DNS records on Shopify here.

Check DNS records

DNS record verification usually happens within a few hours after adding the record but may take up to 72 hours in some cases.

To check if your record is verified, use Dig (DNS lookup):

1. Enter the hostname (without https:// and other extra characters)

2. Choose the type of report (e.g., A, CNAME).

If the DNS record is verified, you will see TTL (Time to live) and Data on record, as shown in the screenshot below.

You will receive a Record not found message if the DNS record fails to verify (the screenshot below).

Troubleshooting DNS records for server-side tracking

If you encountered problems with DNS record verification, please see the section Main reasons why a subdomain is not verified in our other post.