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How to fix the invalid account credentials error

Updated Jul 16, 2026

In the Meta interface, you may try linking your CAPIG hub with Events Manager and see this error.

Invalid account credentials

Usually, this step is unnecessary. If you created the CAPIG hub from the Meta interface, the connection is made automatically. However, if you created the CAPIG hub on Stape and try linking it to Meta Events Manager, this connection is not possible.

Solution:

Create a new hub directly from the Meta interface.

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